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FAQS
  • 1.How do you guarantee product quality?

    We implement 100% in-process and final inspections. Our in-house lab uses advanced equipment (spectrometer, CMM, X-ray) to test raw materials and finished goods.

  • 2.How long does custom card production usually take?

    7–30 days, depending on the complexity of the card finishing processes.

  • 3.What types of card materials can you offer?

    PVC, metal, art paper, blue core paper, black core paper, silver cardstock, and more.

  • 4.Is there a minimum order quantity (MOQ) requirement?

    500 sets for custom orders based on provided artwork.

  • 5.What is the exact ordering process?

    According to our custom workflow: quotation → production as per requirements → deposit payment → balance payment before shipment → delivery.

  • 6.What payment methods do you accept?

    PayPal and T/T bank transfer.

  • 7.What shipping options are available?

    Sea freight, land transportation, and air freight.

  • 8.Do you offer sampling or prototyping services?

    Yes, we do.

  • 9.If I don’t have a complete design draft, can you provide design services?

    Yes, we can.

  • 10.How is copyright responsibility defined when using third‑party images or elements in card design?

    We strongly recommend using design drafts with proper copyright authorization.